TERMS AND CONDITIONS

Last Updated: 20.09.2024

These Terms and Conditions (“Terms”) govern your use of the services provided by Wonder Gardens 2020 Ltd (“Company”, “we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our services.

  1. COMPANY DETAILS

– Company Name: Wonder Gardens 2020 Ltd

– Company Number: 12707799

– Website: [wondergardens.uk](https://wondergardens.uk)

– Contact Email: info@wondergardens.uk

– Contact Phone: +44 7795 193464

– Service Area: United Kingdom

  1. SERVICES

Wonder Gardens 2020 Ltd provides landscaping and gardening services (“Services”) within the United Kingdom. These services may include but are not limited to garden design, planting, maintenance, lawn care, and other related activities.

  1. QUOTATIONS AND CONTRACTS

3.1. Quotations: All quotations provided by the Company are valid for 30 days from the date of issue. Quotations are subject to revision if the scope of work changes.

3.2. Contracts: A contract is formed between you and the Company when you accept a quotation and confirm in writing or electronically. All contracts are subject to these Terms.

3.3. Changes to Scope: Any changes to the agreed scope of work must be communicated in writing and may result in additional charges.

  1. PAYMENT TERMS

4.1. Deposit: A deposit of 50% of the total quoted price is required to secure the booking of our services.

4.2. Payment Schedule: The remaining balance is due upon completion of the services, unless otherwise agreed in writing.

4.3. Late Payments: Late payments may incur an interest charge of the Bank of England (BoE) base rate plus 3% per month. The Company reserves the right to suspend work if payment is not received in accordance with these Terms.

  1. CANCELLATIONS AND REFUNDS

5.1. Cancellation by Customer: If you wish to cancel your contract with us, you must provide written notice at least 7 days before the scheduled start date. If you cancel within 7 days of the scheduled start date, a cancellation fee of 50% of the total quoted price will apply.

5.2. Cancellation by Company: We reserve the right to cancel the contract at any time for reasons including, but not limited to, unsuitable working conditions, non-payment, or other unforeseen circumstances. In such cases, you will be refunded any payments made, less any costs already incurred by the Company.

  1. ACCESS AND SITE CONDITIONS

6.1. Access: You are responsible for providing clear access to the site where the services will be performed. The Company will not be liable for any delays caused by restricted access.

6.2. Site Conditions: The Company must be informed of any hazards, such as underground pipes or cables, prior to the commencement of work. We will not be liable for damage to undisclosed hazards.

  1. MATERIALS AND EQUIPMENT

7.1. Supply of Materials: The Company will supply all necessary materials and equipment for the execution of the services, unless otherwise agreed in writing.

7.2. Material Quality: We will use materials that are of a satisfactory quality, suitable for the purpose intended, and comply with relevant standards.

  1. LIABILITY AND INSURANCE

8.1. Liability: The Company will not be liable for any damage, loss, or injury caused by events beyond its control, including but not limited to adverse weather conditions, accidents, or third-party actions.

8.2. Insurance: The Company carries appropriate public liability insurance. A copy of the insurance certificate is available upon request.

  1. WARRANTIES

9.1. Service Warranty: The Company warrants that the services provided will be performed with reasonable skill and care. This warranty is valid for 30 days from the date of completion.

9.2. Exclusions: This warranty does not cover damage or defects resulting from misuse, natural wear and tear, or events outside the Company’s control.

  1. PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy. Any personal data you provide to us will be used in accordance with our Privacy Policy, available on our website.

  1. DISPUTE RESOLUTION

In the event of a dispute, both parties agree to make a good faith effort to resolve the issue through negotiation. If the dispute cannot be resolved amicably, it may be referred to mediation or a court of competent jurisdiction in the United Kingdom.

  1. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

  1. AMENDMENTS

We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

  1. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

– Email: info@wondergardens.uk

– Phone: +44 7795 193464

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.